Shipping Policy
At Maa Makhana, we are committed to delivering fresh, high-quality makhana products to your doorstep in a timely manner.
Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons, promotions, or unforeseen circumstances, processing times may be slightly extended.
Shipping Coverage
We currently ship across most locations in India. Delivery availability may vary depending on the serviceability of your area by our logistics partners.
Delivery Timeline
• Metro Cities: 2–5 business days
• Other Cities & Towns: 4–7 business days
• Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, or other factors beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping offers may be available on select orders, promotions, or minimum purchase values.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp, allowing you to monitor the status of your shipment.
Delivery Issues
If you experience any of the following:
• Damaged package upon delivery
• Missing items
• Incorrect product received
• Excessive delivery delays
Please contact our customer support team within 48 hours of receiving your order.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Maa Makhana will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.
Contact Us
For any shipping-related queries, please contact us:
Maa Makhana
Email: info@maa-makhana.com
Phone: +91 9767586136
We appreciate your trust in Maa Makhana and strive to ensure every order reaches you fresh, safe, and on time.